Learn how we collect, store, and protect your personal information — all explained in plain English.
The key pillars of Bajioo's Privacy Policy at a glance — explained in plain language.
All your data is protected with SSL 256-bit encryption. No hacker or third party can access your information.
Bajioo never sells your personal data to advertisers or third parties. Your data is used solely to provide our services.
Your ID information is stored on secure servers and used only when required by regulatory authorities.
No payment information is stored on Bajioo's servers during transactions made via Mobile Pay or Nagad.
You can view, correct, or delete your data at any time. Requests submitted to Support will be actioned within 30 days.
Bajioo's data protection systems are regularly audited by independent third-party experts to ensure your data remains secure at all times.
Your privacy is our commitment. Please read this Privacy Policy carefully before registering with Bajioo. It reflects our full commitment to transparency about how your data is handled.
Bajioo (referred to hereinafter as "we", "us", or "the platform") is one of Bangladesh's most trusted online gaming platforms. We believe that protecting our users' privacy is fundamental to building a safe and transparent environment.
This Privacy Policy ("Policy") covers Bajioo's website https://bajioo.net, mobile app (where applicable), and all related services. It describes what information we collect, why we collect it, how we use it, and what your rights are.
By creating an account or using our services on Bajioo, you agree to this Privacy Policy. If you have any objections, please contact us before using the platform.
This policy is written in Bengali so every user in Bangladesh can understand it easily. If anything is unclear, contact us in Bengali at support@bajioo.net.
Bajioo collects two types of information — what you provide directly and what is collected automatically.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Account identity verification | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Email address | Notifications & Password Reset | Yes |
| Date of Birth | Age verification (18+) | Yes |
| NID / Passport Number | KYC verification | For Withdrawals |
| Address | KYC verification | Optional |
Bajioo collects your information in the following ways:
Bajioo never stores your full payment card number or bank account details. All payments are processed through secure gateways.
We use your information only for specific, transparent purposes. Bajioo uses your personal data for the following reasons:
Marketing emails: You can unsubscribe from our promotional emails at any time. Simply click the "Unsubscribe" or "Cancel" link at the bottom of any email.
Bajioo never sells your personal data. However, information may be shared in the following limited circumstances:
All of our third-party partners are contractually bound to uphold Bajioo's privacy standards. They are not permitted to use your data for their own purposes.
Bajioo uses cookies and similar technologies to enhance your browsing experience and analyze platform performance.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Bajioo does not retain your data beyond what is necessary. The retention periods for different types of data are outlined below:
| Data Type | Retention period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| KYC Documents | 7 years from the date of verification (legal obligation) |
| Transaction History | 7 years (as required by financial regulations) |
| Gaming logs | 3 Years |
| Support conversations | 2 years |
| Marketing Information | 30 days after unsubscribing |
After account closure, all data beyond legal retention requirements is securely deleted.
Bajioo believes you should have full control over your personal data. You have the following rights:
You may request a copy of your stored data at any time.
You can correct any inaccurate or outdated information.
You may request deletion of your data beyond what is legally required to be retained.
You can opt out of your data being used for specific purposes.
You can download your data in a readable format.
You can withdraw your marketing consent at any time.
To exercise these rights support@bajioo.netto email us. We will respond within 30 days. Some information may be requested to verify your identity.
Bajioo is strictly not for anyone under the age of 18. We do not knowingly collect personal data from minors.
If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child has registered on Bajioo, please contact us immediately at support@bajioo.net.
Warning: Providing a false age at registration is a violation of these Terms & Conditions. If proven, the account will be closed and all balances will be forfeited.
Bajioo uses industry-standard security technology to keep your data protected. Our security layers include:
In the event of a data breach, Bajioo will notify affected users within 72 hours and take the necessary protective measures. Users will be advised to change their passwords immediately to minimize any potential harm.
If you notice any suspicious activity on your account, change your password immediately and notify us at support@bajioo.net. Our security team is active 24/7.
Bajioo may update this Privacy Policy from time to time. When changes are made, we will notify you through the following methods:
For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
For all privacy-related requests, we Within 30 days We are committed to responding promptly.
Our support team is fully Bengali-speaking. Feel free to reach out in Bengali — we'll respond in Bengali.
We promise — your data will never be sold or misused. Your trust in Bajioo is our most valuable asset. This Privacy Policy is effective from January 2026. For any questions, contact us at support@bajioo.net.
Read our Privacy Policy? Go ahead and register with Bajioo — your information is completely safe with us.
For users 18+ only | Please gamble responsibly